As of 6th March 2017, Opus Energy is delighted to announce the appointment of Nikki Flanders as new Chief Operating Officer.
Nikki Flander’s role will involve overseeing the day-to-day running of the business, with a view to ensuring Opus Energy’s continued growth. In addition, Nikki will be responsible for seeing that our broad customer base, currently made up of over 275,000 business locations across the UK, continues to receive the highest quality of service.
Nikki brings significant business leadership experience to the role of COO. Prior to joining Opus Energy, she spent five years at O2, where she held the position of General Manager for the last three years, and has also previously operated in senior roles at Centrica, WHSmith and Marks & Spencer. Her proven track record of overseeing product strategy and development, pricing and customer service within B2B markets, puts her in prime position to service Opus Energy’s customers.
Nikki commented on her new role: “Joining Opus Energy now is a great opportunity. Opus Energy has shown itself to be a true market leader, working to make powering customers’ businesses a straightforward process while providing support and guidance for younger, up-and-coming companies.
“In today’s energy landscape, where the price of power is constantly rising and we are faced with countless suppliers offering varying forms of energy, it’s becoming increasingly difficult to know how best to power your business. We want to make that processes more transparent and straight forward for our customers. ”
The appointment comes hot on the heels of being acquired by the Drax Group – you can read more about the announcement of the sale here.
Jonathan Kini, Drax Retail CEO, said: “Nikki joins us at a very exciting time for both Drax and Opus Energy. The retail business is an important part of the Drax Group – Opus Energy is a challenger brand and we are looking forward to benefiting from Nikki’s extensive experience. She will be instrumental in taking Opus Energy to further success.”
Under Nikki’s leadership, we look forward to continuing to serve our customers the high quality customer service and competitive products that they’re used to receiving from Opus Energy.